Question 1

How is the price worked out?

Accepted Answer

From your hospital's setup — the type of facility, the number of beds and the add-ons you use. You are quoted for your exact setup, and that quote is what you are charged.

Question 2

Is there a free trial?

Accepted Answer

Yes. Every hospital starts with a free trial so you can evaluate the platform with your team.

Question 3

How is each hospital's data kept separate?

Accepted Answer

Each hospital gets its own isolated tenant with separate data, users, roles and configuration. Data is never shared between hospitals.

Question 4

Do you support ABDM?

Accepted Answer

Yes. HMS4all is an NHA-empanelled ABDM partner: ABHA creation and linking, consent, care-context linking and health-record sharing.

Question 5

What facility types are supported?

Accepted Answer

Hospitals, polyclinics and dental clinics, each with its own departments, roles and workflows.

Question 6

Is AI safe for clinical use?

Accepted Answer

Agents draft and propose. The AI never writes a note or places an order in the patient record — a clinician does. Proposed actions go to an approval queue, and the decisions on them are recorded with who and when.

Question 7

Can I connect my own AI tools?

Accepted Answer

Yes. HMS4all supports the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol — open standards that let you connect Claude, Cursor, Windsurf, or any compatible AI assistant.

A price for your hospital, not a package

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Frequently Asked Questions