Legal

Shipping & Service Delivery Policy

Last updated: 11 October 2026

HMS4all™ is cloud software provided by Curasync Technologies LLP (LLPIN ACX-5905, GSTIN 20AAWFC4837B1ZN), a limited liability partnership with its registered office at Kaitha, Ramgarh Cantt, Ramgarh – 829122, Jharkhand, India. Nothing physical is shipped and there are no shipping charges. The service is delivered online.

1. How the service is delivered

The Service is used in a web browser at hms4all.com. Log-in details are sent by email to the registered address of your account administrator, who can then create logins for other Users.

2. Delivery timelines

  • Free trial: the account is available as soon as sign-up is complete, or within 1 working day where we need to verify your details.
  • Paid subscription: activated on confirmation of payment, normally within 24 hours on working days. An activation email and a GST tax invoice are sent to the registered email address.
  • Set-up and training: where implementation is included, set-up, data loading and staff training are completed as per your implementation plan, usually within 14 days for a clinic.

3. Service area

The Service is offered to Customers in India. Establishments outside India may subscribe under a separate written agreement.

4. If you have not received access

If you have not received your log-in details within 24 hours of payment, contact us. We resolve the issue within 1 working day; if we cannot activate the subscription, the payment is refunded in full under our Cancellation & Refund Policy.

5. Equipment

Customers arrange their own computers, printers, scanners and internet connection. We do not sell or ship hardware.

6. Contact

  • Email: contact@hms4all.com
  • Phone / WhatsApp: +91 96937 98977 (Monday–Saturday, 9:00 AM – 6:00 PM IST)
  • Post: Curasync Technologies LLP, Kaitha, Ramgarh Cantt, Ramgarh – 829122, Jharkhand, India
  • Grievance Officer: Dinesh Kumar, Designated Partner, Curasync Technologies LLP — contact@hms4all.com